Request a CapTel phone at no cost:
Low-income North Carolina residents may qualify for a CapTel phone at no cost through the Equipment Distribution Service (EDS) from the N.C. Division of Services for the Deaf and the Hard of Hearing (DSDHH). Free demonstrations on CapTel provided through one of the 7 Regional Resource Centers located statewide.
In order to qualify for the Equipment Distribution Service,
an applicant must:
- Be a legal resident of North Carolina
- Have income equal to or less than 250% of the current federal poverty level
- Have hearing loss
- Receive a CapTel demonstration from
a telecommunication consultant at a regional center
Where to apply:
To apply for a free CapTel phone, find your Regional Center to make an appointment.
Click here to make an appointment
Third Party Certificate:
Get a free internet-based CapTel phone with a third party certification form signed by your hearing health care professional (doctor, audiologist or hearing aid dispenser). Instructions are included on this form.
Click here to download the form
The internet-based CapTel models are: 840i, 880i and 2400i.